Privacy Policy
1. Who we are
The Cadence Review is operated by Cadence Wellness Ltd, registered in England and Wales, Company No. 14872310, VAT GB382910457, registered address 12 Aldgate High Street, London EC3N 1AL, United Kingdom. We are the data controller for the personal data collected through this website. Contact: info@antivital.world.
2. What data we collect and why
We collect personal data only when you voluntarily provide it by submitting an order form or contact form on this website. The data we may collect includes:
- Name - to identify your order or enquiry.
- Phone number - to contact you to confirm and arrange delivery of your order.
- Email address (contact form only) - to respond to your enquiry.
- Message content (contact form) - to understand and respond to your request.
- Consent confirmation - a record that you agreed to our Privacy Policy at the time of submission.
- Technical / analytics data - if you have consented to analytics cookies, aggregated, anonymised data about how visitors use this website (via Google Analytics).
- Advertising data - if you have consented to advertising cookies, data used to measure advertising effectiveness (via Google Ads).
3. Legal bases for processing (UK GDPR, Article 6)
- Article 6(1)(b) - Contract performance: processing your name and phone number to fulfil your order (COD delivery).
- Article 6(1)(a) - Consent: analytics and advertising cookies, and email marketing if applicable. You may withdraw consent at any time.
- Article 6(1)(f) - Legitimate interests: fraud prevention, website security and basic technical logging.
4. How long we keep your data
Order data (name and phone number) is retained for up to 24 months for the purpose of after-sales support and legal record-keeping, then securely deleted. Contact enquiry data is retained for 12 months after the last correspondence. Analytics data is subject to Google's retention settings (default 14 months). You may request deletion at any time - see Section 7.
5. Who we share your data with
We do not sell your personal data. We may share data with:
- Delivery partners - name and delivery address, solely for order fulfilment.
- Google LLC - for Google Analytics and Google Ads measurement, subject to your cookie consent. Google acts as a data processor. Data may be processed in the United States under Standard Contractual Clauses. Google's privacy policy: policies.google.com/privacy.
- Hosting provider - your data is stored on servers within the EEA.
6. International transfers
If data is transferred outside the UK or EEA (e.g. to Google's US servers), we rely on Standard Contractual Clauses approved by the UK ICO or the European Commission to ensure an adequate level of protection.
7. Your rights under UK GDPR
You have the right to: access your personal data; rectification of inaccurate data; erasure ('right to be forgotten'); restriction of processing; data portability; object to processing based on legitimate interests. To exercise any right, contact us at info@antivital.world. We will respond within one calendar month.
Right to lodge a complaint: If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority: ico.org.uk · Helpline: 0303 123 1113.
8. Cookies and consent
We use Google Consent Mode v2. On your first visit, all non-essential cookies are denied by default until you actively accept them. For full details, see our Cookie Policy.
9. Google Ads and Remarketing
If you have consented to advertising cookies, Google Ads may place cookies to measure whether you clicked an advert before visiting this site, and to serve relevant adverts on other sites (remarketing). The cookie used is _gcl_au. You can opt out via Google Ads Settings.
10. Google Analytics
If you have consented to analytics cookies, Google Analytics collects anonymised data about page views, session duration and traffic sources. Cookies used: _ga, _gid, _ga_XXXXXXXX. IP anonymisation is enabled. Data is not used to identify individual users.
11. Security
This website is served over HTTPS. Personal data submitted via forms is transmitted securely. We implement reasonable technical and organisational measures to protect your data.
12. Changes to this policy
We may update this policy periodically. The 'Last updated' date at the top of this page will reflect any changes. Continued use of the website after an update constitutes acceptance of the revised policy.
13. Contact
Cadence Wellness Ltd · 12 Aldgate High Street, London EC3N 1AL, UK · info@antivital.world